- About membership registration
- About shipping methods
- about shipping cost
- About payment
- Regarding cancellations, returns, and exchanges
About membership registration
By registering as a member, you can receive advantageous coupons and notifications. No cost at all.
Please follow the steps below to register as a member. You can register from the new member registration screen or by following the steps below.
How to register
1.Display new registration screen
Please press the "MEMBER" mark in the top right corner of the online shop or click below.
→ Click here for new registration screen
2.Enter customer information
Please set your name, email address, and password.
*Please set your password using at least 5 half-width alphanumeric characters.
3. Check the items added to your cart
Please enter the necessary information, check the terms of use and privacy policy, and finally press [New Registration].
About shipping methods
All ordered products will be shipped by "Sagawa Express".
We will notify you of the inquiry number in the shipping email.
about shipping cost
Free nationwide
About payment
Bank transfer
Kyoto Chuo Shinkin Bank Yamashina Branch Ordinary 1397096
f) Kimono Sunao *Please make the payment within 3 business days of placing your order.
*We apologize for the inconvenience, but please bear the transfer fee.
Credit card payment
Types of credit cards
Payment will be confirmed once your order for the product is confirmed.
Regarding cancellations, returns, and exchanges
Please note that as a general rule, we cannot accept cancellations, returns, or exchanges of ordered products.
However, cancellation, return, or exchange is possible in the following cases.
- If damage occurs due to an accident during shipping, etc.
- If a product different from what you ordered is delivered
- Within 24 hours after ordering