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shopping guide guide

About membership registration

By registering as a member, you can receive advantageous coupons and notifications. No cost at all.
Please follow the steps below to register as a member. You can register from the new member registration screen or by following the steps below.

How to register

1.Display new registration screen

Please press the "MEMBER" mark in the top right corner of the online shop or click below.
Click here for new registration screen

2.Enter customer information

Please set your name, email address, and password.
*Please set your password using at least 5 half-width alphanumeric characters.

3. Check the items added to your cart

Please enter the necessary information, check the terms of use and privacy policy, and finally press [New Registration].

About shipping methods

All ordered products will be shipped by "Sagawa Express".
We will notify you of the inquiry number in the shipping email.

about shipping cost

Free nationwide

About payment

Bank transfer

Kyoto Chuo Shinkin Bank Yamashina Branch Ordinary 1397096
f) Kimono Sunao *Please make the payment within 3 business days of placing your order.
*We apologize for the inconvenience, but please bear the transfer fee.

Credit card payment

Types of credit cards
VISA, MasterCard, JCB, American Express, Discover Card, Diners Club
Payment will be confirmed once your order for the product is confirmed.

Regarding cancellations, returns, and exchanges

Please note that as a general rule, we cannot accept cancellations, returns, or exchanges of ordered products.
However, cancellation, return, or exchange is possible in the following cases.

  • If damage occurs due to an accident during shipping, etc.
  • If a product different from what you ordered is delivered
  • Within 24 hours after ordering